Mr Sloty Casino Terms and Conditions

Introduction

These terms and conditions set out the rules for using the services we provide at Mr Sloty. They explain the relationship between us and you, including how you may access the platform, your responsibilities when using our services, and how we manage transactions, promotions and disputes. By registering or playing, you accept these terms and any other rules we publish on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may use your account and you must not allow others to access it. You must provide true identity and contact information when requested and cooperate with any verification checks. We may suspend, restrict or close accounts where we suspect fraud, unauthorised access, misuse, or breach of these terms.

Eligibility requirements

You must be of legal age to gamble in your jurisdiction and must not be located where use of the site would be unlawful. We reserve the right to refuse registration or play if eligibility cannot be verified. It is your responsibility to ensure that use of the service is permitted where you are located. We may request documents to confirm identity, age and payment ownership before permitting deposits or withdrawals.

Acceptable platform use

Use of the site must be lawful and in line with these terms. Prohibited activity includes attempting to manipulate games, using multiple accounts, colluding, providing false information, or using the platform for money-laundering purposes. Automated access, scraping or interference with site operation is not permitted. We may take action including withholding funds and closing accounts where misuse is detected.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these conditions. Eligible bonuses require activation as stated in the promotion details and may carry wagering requirements, game restrictions and expiry periods. We may cancel or withdraw promotions at any time and withhold bonus-related winnings where we reasonably suspect irregular play or abuse of promotional terms.

Deposits and withdrawals

Accepted payment methods, minimums and processing times are published on the site and may vary by method and jurisdiction. We may require verification of identity and payment ownership before processing withdrawals. Withdrawals may be subject to checks, limits and, in certain cases, staggered payments where required to manage risk. Fees and waiting periods will be stated where applicable. You must not attempt to withdraw to third-party accounts.

Dispute resolution

If you have a complaint about your account or a transaction, contact our support team in the first instance at [email protected]. We will acknowledge and investigate complaints and aim to resolve them promptly. Where a resolution cannot be reached directly, we will advise on any available independent or formal avenues for escalation, depending on jurisdictional availability.

Updates to terms and conditions

We may amend these terms from time to time. Updated terms will be posted on the site and, where appropriate, notified to registered users. Continued use of MrSloty following changes means you accept the revised terms. Where required by law, we will give reasonable notice of material changes and provide a clear way for users to review them.