Responsible Gambling

At Mr Sloty we take safer gambling seriously. We want every player to enjoy controlled play, so we promote practical safeguards, clear guidance and access to support. If you feel your play is becoming a problem, we encourage you to act early and contact our team for assistance.

Player protection principles

We aim to protect customers by promoting responsible habits, offering routes to limit play, and responding promptly to requests for help. Our approach is practical and non-judgemental – we support steps that reduce harm and preserve player safety.

Activity-control tools

If you need to control your activity we can discuss options such as setting deposit caps, applying time-outs, or arranging account restrictions. Contact our support team and we will work with you to put appropriate measures in place. For quick contact use [email protected].

Deposit and loss limits

Setting deposit or loss limits is an effective way to manage spend. Limits can be set for a single day, a rolling week, or a month. We will explain the available ranges and apply chosen limits after verification. Limits can be reviewed and tightened at your request.

Time limits and account breaks

Short breaks and cooling-off periods help reduce impulsive play. You can request a temporary time-out for a number of days, or ask for a longer cooling-off period. During a time-out your account access can be restricted to give you space from gambling.

Self-exclusion and account closure

Self-exclusion is a stronger measure for those who need it. We will support requests to close or suspend accounts for a fixed period or permanently. Self-exclusion can be arranged through our support team and we will confirm the timeframe and steps to reactivate, if applicable.

Signs of problematic behaviour

Watch for patterns such as chasing losses, increasing stake sizes, hiding gambling from friends or family, or neglecting commitments. If you notice these signs in yourself or someone close to you, seek help early and consider applying limits or a break.

Practical tips to stay in control

Set a strict deposit budget, decide a session time limit before you play, avoid using gambling to cope with stress, and never chase losses. Use self-imposed breaks and talk to someone you trust about your gambling habits.

Professional help and support organisations

If you need specialist help, organisations in the UK that offer confidential support include GamCare, GambleAware, Gamblers Anonymous, the NHS gambling-treatment services and GAMSTOP. These organisations provide helplines, counselling and self-exclusion services. If you prefer, contact our team at [email protected] and we will point you to appropriate resources and assist with account measures at MrSloty.